🏥 For Medical & Dental Practices

Your front desk,
that never sleeps

PresNa answers every patient call, books the appointment, and hands your team an AI Visit Prep Brief before the patient ever walks in — day, night, and weekends.

Start Free — 14 Days ↗ See how it works
🔒 HIPAA-ready 24/7 coverage Live in <24h No app for patients
The Problem

Patients who can't reach you
become someone else's patients

Without PresNa
✗New patient calls after 5pm go to voicemail — and they book elsewhere
✗Your front desk spends hours answering the same insurance questions
✗New patient intake is a slow paper-heavy back-and-forth
✗No-show rates are high because patients aren't properly prepared
With PresNa
✓Every after-hours inquiry captured and responded to instantly
✓Insurance FAQs handled automatically — no staff time required
✓Digital intake completed before the patient ever arrives
✓AI sends preparation instructions and appointment reminders automatically
The PresNa Difference

Book & Brief

Other AI answering services just take a message. PresNa books the visit and writes your team a Visit Prep Brief — so the front desk knows exactly who's coming and why, before they arrive.

  • 1Patient calls or chats — any hourPresNa answers warmly, in the patient's language, and captures the reason for the visit and insurance.
  • 2The appointment lands in your calendarBooked straight into your scheduling — no callback, no voicemail tag, no lost patient.
  • 3An AI Visit Prep Brief is waitingReason, intake answers, insurance, and flagged concerns — summarized and ready in your dashboard.
AI Visit Prep Brief ● Ready
Patient
New patient · booked Tue 9:40 AM
Purpose
Persistent cough ~2 weeks, worse at night. Wants earliest available.
Insurance
Aetna PPO · verified active
Flags
⚠ Penicillin allergy noted
See It In Action

Watch PresNa book a
new patient after hours

A patient calls after the office closes. PresNa answers warmly, captures the reason for the visit and insurance, and books it into your calendar — with an AI Visit Prep Brief waiting for your team before the patient ever arrives.

Tailored for medical & dental · ~40s
Try the Live Demo → Start Free — 14 Days ↗
Built for Medical & Dental

Everything your front desk
should be doing

🌙
Answers after hours
Closed at 5pm? PresNa still picks up at 9pm and on weekends — so the patient books with you, not the practice down the street.
🏥
Handles insurance questions
Accepted plans, coverage basics, billing — answered instantly, so your staff stops repeating the same call ten times a day.
💬
Speaks your patients' language
Fluent across major languages with zero setup — every patient feels understood from the first hello.
🔁
Knows when to hand off
Anything needing clinical judgment is flagged and passed to your team with full context — no patient ever feels dropped.
Accounts Receivable (AR) Add-On

Stop chasing patient balances
by hand

Outstanding patient balances sit in a spreadsheet nobody has time to work. PresNa AR Solutions follows up automatically — compliantly, in your practice's name — and hands off to your team only when a human touch is actually needed.

💬
Tier 1 & 2 — Automated follow-up
SMS and email reminders sent under your practice's name, spaced days apart. Every message includes a clear opt-out and never states a diagnosis, procedure, or dollar amount — patients are routed to a secure portal for account specifics.
🧑‍⚕️
Tier 3 — Human escalation
If a balance isn't resolved after automated outreach, a ticket is created and your team is alerted immediately — with a documented runbook so the handoff is never dropped.
🔒
HIPAA-safe by design
No PHI ever appears in an unauthenticated text or voicemail. Contact details are encrypted at rest. Nothing is reported to a credit bureau — architecturally, not just by policy.
✅
Consent-first, capped outreach
Every automated contact requires explicit, separately-captured financial-communications consent, and every account is capped at 7 contact attempts in any 7-day period.
Start Free — 14 Days ↗ Full AR Solutions details →
From the Field

What Medical & Dental are saying

"We were losing new patient leads every evening and weekend. PresNa captures them now and has a full intake summary waiting for us every morning. New patient numbers went up 34% in two months."
— Dr. Priya M., Dental Practice Owner, Seattle
35%
of patient calls to medical practices go unanswered during business hours
24/7
patient intake coverage — every evening, weekend, and holiday answered
<24h
to go live on your practice's website — no technical setup required
On Every Device

Take PresNa with you

Install the PresNa dashboard on your phone or desktop. Check new patient bookings, read AI Visit Prep Briefs, and manage your front desk from anywhere — no app store required.

🖥️ Open theWeb Dashboard
Works on iPhone, Android, Mac & Windows. On iPhone: tap Share ↑ then Add to Home Screen.

Your practice is open.
Is your front desk?

Give every patient inquiry the response it deserves — at any hour.

Start Your Free 14-Day Trial ↗